How to Avoid Nasty Surprises During the Openreach Copper Switch-off

As the countdown to the PSTN switch-off in 2025 continues, it’s crucial for SMEs to take proactive steps, firstly by auditing their systems and then engaging with third party vendors to implement replacements using mobile data or adapters to connect to IP telephony services.

Embracing digital technologies now not only future-proofs connectivity but also ensures a smoother transition into the post-PSTN era. Many organisations will leave these changes to the last minute, leading to inevitable stock shortages or lack of engineering resource, so it’s best to get ahead of this now.

From fax machines to card payment terminals, numerous services rely on copper lines. Lifts, door openers, and older security systems – all interconnected through PSTN or ISDN lines.

Let’s look at some of the actionable steps your business can take to prepare effectively.

Understanding the Impact and Taking Action:

• Fax Machines: Traditional fax machines rely on PSTN or ISDN lines for communication. Transitioning to fax-to-email services or investing in fax servers that use internet-based communication protocols like VoIP can mitigate disruption.
• PDQ Card Payment Machines: Many PDQ card payment machines use PSTN or ISDN lines for transactions. Businesses should consider upgrading to newer models that support internet connectivity or mobile networks.
• Lifts: Older lift communication systems often use PSTN or ISDN lines for emergency communication. Upgrading to systems that use mobile data or internet-based communication ensures continued functionality and compliance with safety regulations.
• Door Alarms and Entry Systems: These systems rely on PSTN or ISDN lines for communication with monitoring centres
• CCTV Systems: CCTV systems may use PSTN or ISDN lines for remote monitoring. These can be upgraded to IP-based systems utilizing internet connectivity for enhanced remote monitoring and alert capabilities via email or mobile applications..
• Traffic Light Monitoring: Upgrading traffic light monitoring systems ensures continued operation.

• Panic Alarms: Panic alarms in commercial or residential settings often use PSTN or ISDN lines for emergency notifications.

Steps to Prepare for the PSTN Switch-Off:

1. Assess Technology Dependencies: Identify all technology systems and devices relying on PSTN or ISDN networks.
2. Contact Suppliers: Reach out to suppliers and vendors of affected technologies to understand their transition plans and explore replacement options.
3. Upgrade or Replace Equipment: Invest in upgrading or replacing outdated technology systems with models supporting alternative communication methods.
4. Plan for Transition: Develop a comprehensive transition plan with timelines for upgrading equipment, training employees, and minimising disruption to business operations.
5. Allocate Resources: Budget for the transition, including equipment purchases, installation, and training costs.
6. Test New Systems: Thoroughly test new technology systems to ensure compatibility, functionality, and reliability.

Prepare Your Business with Cerberus Networks:

With the PSTN switch-off underway, now is the time to re-evaluate communication networks and providers. Embrace these changes with confidence and future-proof your business with Cerberus Networks.

Questions about the transition or interested in our services? Contact us today for more information about our IP telephony and mobile data services.