An outdated or ineffective phone system will affect productivity and communication, as well as being expensive to use and run. VoIP services are used by millions of businesses and have taken the market by storm.
VoIP technology can increase overall productivity by allowing employees to work flexibly regardless of their location. Not only does a business VoIP system instantly reduce costs, but it also enables integrated applications, such as video conferencing and instant messaging, all using an internet connection. Your employees can use the service anywhere that has Wi-Fi, flawlessly supporting office staff, as well as your mobile teams.
- No need for extensive telecoms knowledge or training
- Open Standards – Vendor independent
- Central Control from the Online Management Console
- Choice of desk handsets, DECT phones & soft clients
What are the Benefits of a Single Provider?
Having a single supplier for your internet connection and phone calls is, firstly, easier. It ensures that traffic is prioritised across the ISP network for all calls, guaranteeing call quality and avoiding lost customer calls. In the event of a problem, a single engineer will be able to trace the fault through both the connectivity and VoIP service – reducing resolution times and protecting your business from communication black-outs.
Billing is simplified, with pricing based on the number of concurrent calls, or ‘channels’ available to users for calls. Packages start with 4 external channels and a total of 8 concurrent calls (suitable for 5–20 users), and up to 32 channels and 64 total concurrent calls (suitable for 80-160 users).
The rental price also includes:
- Hosted PBX
- SIP rental
- 24/7 technical support
- Included management and administration assistance
- Fraud protection
- Reduced call costs
- Choose from a variety of stylish business grade handsets from leading vendors.
How Reliable is VoIP?
Reliable business broadband services, such as ultrafast FTTP and Gfast provide massive bandwidth. As the latest generation of broadband, they are inherently more reliable than traditional ADSL, meaning your business can rely on these services for both voice and data.
Our managed, cloud-based phone system, MyCloudPBX offers powerful business telephony, allowing you to cut down on cost, whilst upgrading your communications.
The following services are included with every MyCloudPBX:
Extension with DDI, voicemail and music on hold
Hunt Groups for distributing calls effectively
Auto-attendants for guiding inbound callers to the right user or team
Conference calling internally and externally including WebMeeting with RTC
Missed call notification and voicemail delivery by email
Call hold and parking
Integration with Outlook for screen popping and call management
Call logs and built-in reporting
Automated call recording on all calls with pickup via management console or via softphone
Presence, Chat and WebMeeting; functions on softphones
Automated Provisioning of handsets and softphones
Inbound Fax Server
Telecommunications is an important decision for any business and cost, control and flexibility are deciding factors. Cerberus Networks provide business solutions and expertise in Internet services, hosting, IT systems and security. We are a platinum 3CX partner and service numerous clients with long-term telecommunications management.
To upgrade your business communications, or for any technical support, please get in touch with one of the Cerberus team.